Truthinhomebuilding.com
from Estridge
Estridge has always prided ourselves in our high customer satisfaction ratings - our homeowners' willingness to refer, their enthusiasm about their new Estridge homes, and the high rate of referrals we receive from our homeowners. In fact, our willingness to refer has actually reached 100% in the past year - a level unheard of for home builders in Indiana. We are very proud of the dedication to quality and communication that is required for this level of satisfaction.
But, why should you believe us? We would rather you hear the feedback straight from our homeowners. We've created Truthinhomebuilding.com to share all of our homeowners' comments - the good and the bad, so you can see what building and living in an Estridge home is really all about.
We'll also share the feedback from Woodland,O'Brien & Scott who surveys all Estridge homeowners at closing and beyond. Woodland,O'Brien & Scott is a third party research and management consulting company that specializes in new home builder customer satisfaction.
On Atmosphere: We enjoyed the organized atmosphere and 
multitude of options at our disposal!
On Custom Features: Along with Connie’s guidance, the visual samples, mock kitchens and organization of the studio allowed us to comfortably build our “dream home.”
On Overall Experience: Connie made our experience with Estridge’s
On Atmosphere: Contemporary and current; seems very large, but not overwhelming once you “get” the layout.
On Custom Features: Great! Love all the options and choices. It’s great to be able to take a “production” home and make it unique.
On Overall Experience: Fantastic! Everyone was so knowledgeable and helpful. Love that they were honest without being critical. Would recommend Estridge for sure!
On Atmosphere: Love the music! Everyone is nice and upbeat 
and helpful. Suzie is great!
On Custom Features: So many to choose from – unbelievable! On higher priced homes it would be nice if more included faucets, knobs and pulls were available.
On Overall Experience: All the designers were great to work with and flexible. It was overwhelming but in a fun way.
On Atmosphere: Sophisticated and exciting!
On Custom Features: Found everyone willing to accommodate our “special requests.”
On Overall Experience: Overall, found it to be relaxing, exciting and most of all – competent – experience. Your staff knows what they are doing!
On Atmosphere: Clean, welcoming. The individual samples for flooring were disorganized, so suggeset addressing this for improvement in the future.
On Custom Features: Nice to have so many options and such nice items on an entry level – please continue this!
On Overall Experience: Positive – we felt we had the best information to make all of your choices. Having Connie’s input was invaluable.
On Atmosphere: We found 
Hillary put us at ease throughout the customization process and was very helpful/insightful.
On Custom Features: Estridge offers a great deal of customization options. We were pleased with the selections available to us.
On Overall Experience: It was a long process, but at the end we felt we had the house we wanted. Hillary was very good at helping out and understanding our needs and wants.
Estridge Homeowner Comments about Design Studio Process:
On Atmosphere: Relaxed and comforting… warm. It [choosing design features] is a stressful thing to do, but we were not stressed.
On Custom Features: Great selections. Nice to see all selections, and Janine and Josh were both very helpful.
On Overall Experience: Terrific. We were proud to bring friends and family thru to show off our selections.
On Atmosphere: Great! From our first visit until all selections were made, we felt welcomed and all staff were very approachable with great product knowledge.
On Custom Features: Nice selection of options as well as custom features – and we feel the pricing is very fair.
On Overall Experience: Way above our expectations and we are completely satisfied.
Thanks to everybody! You will definitely get referrals from us.
Estridge Homeowner Comments from Design Studio Visits:
On Atmosphere: Warm & friendly. Very inviting. Nice, quiet & clean.
On Overall Experience: Great!
Below are this homeowner’s comments on overall building experience:
We are grateful for the warmth of all your professionals, who seem to love working with Estridge and believe in your product.
- Centennial Homeowner, Estridge community in Westfield
Below are this homeowner’s comments on overall building experience:
Wonderful product, great attention to detail - would build with Estridge over and over again.
- Centennial Homeowner, Estridge community in
Below are this homeowner’s comments on their home building experience:
What we love about The Estridge Company other than the quality and value of the home is the type of people they have working for them. Each team member took ownership of us. I know there were many other families building at the same time that we did, but we were made to feel as if we were the only house being built. Thanks Elaine. Thanks and congratulations
- Edenwilde Homeowner, Estridge community in
Below are this homeowner’s comments on the closing of the home:
Final walk through is too rushed. Doesn’t give time to look in detail. Would be best if scheduled a day before closing not on day of closing.
- Highland Green Homeowner, Estridge community in Brownsburg
Below are this homeowner’s comments on overall building experience:
{Address} is our dream home. I built custom homes while in college and at the time I met my wife. This is the type of home we always talked about building and living in until retirement.
- Edenwilde Homeowner, Estridge community in
Below are this homeowner’s comments on overall building experience: We would recommend building with Estridge to anyone we know.
- Centennial Homeowner, Estridge community in
Below are this homeowner’s comments on the Estridge HomeLife Program:
However - warranty follow up has been great. We’ve had a couple minor issues and the HomeLife team has followed up and been great. The warranty alone is reason to buy Estridge Home. Jimmy of the Home team has been very responsive and helpful.
Below are are a homeowner's comments on the overall Estridge home building experience:
There is no better home builder in the
Below are this homeowner’s comments on what they enjoy most about their new home:
The warranty because it is peace of mind. The home inspectors are also important and the HomeLife representative has been good to work with.
- Edenwilde Homeowner, Estridge community in
Below are this homeowner’s comments on what they enjoy most about their new home:
The open layout; ability to "customize" during the building process; large master suite; great screened-in porch; wrought iron spindles on staircase.
- Highland Springs Homeowner, Estridge community in Brownsburg
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