On Atmosphere: Sophisticated and exciting!
On Custom Features: Found everyone willing to accommodate our “special requests.”
On Overall Experience: Overall, found it to be relaxing, exciting and most of all – competent – experience. Your staff knows what they are doing!
On Atmosphere: Clean, welcoming. The individual samples for flooring were disorganized, so suggeset addressing this for improvement in the future.
On Custom Features: Nice to have so many options and such nice items on an entry level – please continue this!
On Overall Experience: Positive – we felt we had the best information to make all of your choices. Having Connie’s input was invaluable.
On Atmosphere: We found 
Hillary put us at ease throughout the customization process and was very helpful/insightful.
On Custom Features: Estridge offers a great deal of customization options. We were pleased with the selections available to us.
On Overall Experience: It was a long process, but at the end we felt we had the house we wanted. Hillary was very good at helping out and understanding our needs and wants.
Estridge Homeowner Comments about Design Studio Process:
On Atmosphere: Relaxed and comforting… warm. It [choosing design features] is a stressful thing to do, but we were not stressed.
On Custom Features: Great selections. Nice to see all selections, and Janine and Josh were both very helpful.
On Overall Experience: Terrific. We were proud to bring friends and family thru to show off our selections.
On Atmosphere: Great! From our first visit until all selections were made, we felt welcomed and all staff were very approachable with great product knowledge.
On Custom Features: Nice selection of options as well as custom features – and we feel the pricing is very fair.
On Overall Experience: Way above our expectations and we are completely satisfied.
Thanks to everybody! You will definitely get referrals from us.
Estridge Homeowner Comments from Design Studio Visits:
On Atmosphere: Warm & friendly. Very inviting. Nice, quiet & clean.
On Overall Experience: Great!
Below are this homeowner’s comments on overall building experience:
We are grateful for the warmth of all your professionals, who seem to love working with Estridge and believe in your product.
- Centennial Homeowner, Estridge community in Westfield
Below are this homeowner’s comments on overall building experience:
Wonderful product, great attention to detail - would build with Estridge over and over again.
- Centennial Homeowner, Estridge community in
Below are this homeowner’s comments on their home building experience:
What we love about The Estridge Company other than the quality and value of the home is the type of people they have working for them. Each team member took ownership of us. I know there were many other families building at the same time that we did, but we were made to feel as if we were the only house being built. Thanks Elaine. Thanks and congratulations
- Edenwilde Homeowner, Estridge community in
Below are this homeowner’s comments on the closing of the home:
Final walk through is too rushed. Doesn’t give time to look in detail. Would be best if scheduled a day before closing not on day of closing.
- Highland Green Homeowner, Estridge community in Brownsburg
Below are this homeowner’s comments on overall building experience:
{Address} is our dream home. I built custom homes while in college and at the time I met my wife. This is the type of home we always talked about building and living in until retirement.
- Edenwilde Homeowner, Estridge community in
Below are this homeowner’s comments on overall building experience: We would recommend building with Estridge to anyone we know.
- Centennial Homeowner, Estridge community in
Below are this homeowner’s comments on the Estridge HomeLife Program:
However - warranty follow up has been great. We’ve had a couple minor issues and the HomeLife team has followed up and been great. The warranty alone is reason to buy Estridge Home. Jimmy of the Home team has been very responsive and helpful.
Below are are a homeowner's comments on the overall Estridge home building experience:
There is no better home builder in the
Below are this homeowner’s comments on what they enjoy most about their new home:
The warranty because it is peace of mind. The home inspectors are also important and the HomeLife representative has been good to work with.
- Edenwilde Homeowner, Estridge community in
Below are this homeowner’s comments on what they enjoy most about their new home:
The open layout; ability to "customize" during the building process; large master suite; great screened-in porch; wrought iron spindles on staircase.
- Highland Springs Homeowner, Estridge community in Brownsburg
Below are homeowner comments on what they enjoy most about their new home:
The neighborhood plan to keep trees, pond (by pool), etc. lends a lot more to neighborhood than other Indiana home builders. Enjoyed ability to semi-customize it. Suzie at design center really made it a fun process.
- Whispering Pines Homeowner, Estridge Community in Avon
Email received from a homeowner regarding the recently completed HomeLife inspection.
Dear Estridge,
I am writing to communicate my experience with this morning's 2 year home life inspection completed by Jay. I would particularly like for his supervisor to see this email and would appreciate it if you could forward it to the appropriate person.
As he was last year, Jay was right on time, polite, and prepared. If I could, I would award him the ABCD award (above and beyond the call of duty). Not only did Jay complete the walk-through and checks, but he noticed that I was having some trouble installing a ceiling fan. He didn't have to, but without any reservation at all, he climbed up my ladder, assessed the problem, went out to his truck and returned with a larger screw and his drill. Within a couple of minutes, he had resolved the issue and my project was ready for me to complete. Truly, he didn't have to do that at all, but I sure did appreciate it.
In addition, he communicated very clearly what items needed to be checked/repaired and scheduled a time for that to happen.
His professionalism is greatly appreciated and, as with our entire building process (our home construction supervisor was Brian), we couldn't be happier. Estridge has some valuable employees who, I sincerely hope, are commended for their work. It is one thing to be polite on a job site. It is another to actually listen to what a customer is saying and to respond in an appropriate manner. Your employees do that latter.
If I may make one recommendation on the email reminders you send out for the home inspections: in the email we received, it stated to allow for 4 hours for the inspection. Jay was done within one hour. Perhaps some inspections last 4 hours? Had I known he would be done within an hour (or even two), I could have better planned my errands for the morning. Just some feedback, for what it is worth.
Below are this homeowner’s comments on overall building experience:
We are first time home builders and Estridge was a wonderful company from start to finish. We are very pleased with the experience.
- Centennial Homeowner, Estridge community in
Below are this homeowner’s comments on home design
improvements:
Yes, not because of craftsmanship. Only comment here - builder needs to be more open and flexible with customers’ custom features and requests.
- Centennial Homeowner, Estridge community in Westfield
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